1) What We Do
Mavren provides brand strategy and identity, copywriting, website design and development, video editing/production, and LinkedIn profile optimization for coaches and service businesses. The Site helps you learn about our services, view work, and contact us or book a discovery call.
2) Using the Site
Use the Site only for lawful purposes and in a manner that does not harm, disable, overburden, or impair the Site or interfere with others’ use.
3) Accounts & User Content (if enabled)
If the Site allows creating an account or posting/uploading content:
You must provide accurate information and keep credentials secure.
You represent you own or have rights to anything you upload, and that it is lawful and non-infringing.
You grant Mavren a non-exclusive, worldwide, royalty-free license to host, store, display, and use your content solely to operate, improve, and promote the Site and services.
We may remove content that, in our judgment, violates these Terms or the law.
Contact & business info you provide: name, email, phone, business name, role, links (website/LinkedIn), and any details you share in forms, calls, or emails.
4) Intellectual Property
All content on the Site (text, graphics, logos, images, videos, code, design) is owned by Mavren or our licensors and is protected by intellectual property laws. You may not copy, reproduce, modify, distribute, or create derivative works without our prior written consent. You may print or download a reasonable number of pages for personal, non-commercial use provided you do not alter the materials and preserve all proprietary notices.
5) Third-Party Links
The Site may link to third-party websites or services. We do not control or endorse them and are not responsible for their content, policies, or practices.
6) No Professional Advice
Content on the Site is for general informational purposes only and is not legal, financial, or professional advice. Obtain professional advice before acting on any information.
7) Services, Proposals, and Payment
Engagements for paid services are governed by a separately issued proposal or statement of work (SOW) (scope, milestones, pricing, timelines) and any supplemental service terms agreed in writing. If there is a conflict, the proposal/SOW controls.
Payment Structure. A 50% deposit is required to secure your booking and begin the project. The remaining 50% must be paid before final delivery and handover of any files, designs, or website access. Final handover will only occur once all outstanding balances are fully paid.
Fulfillment & timelines. We deliver services in phases with client reviews/approvals. Timelines may extend if client feedback, materials, or payments are delayed.
Cancellations & refunds (services).
Before kickoff/onboarding: If you cancel after booking but before kickoff, we will retain 20% of the total project fee as a non-refundable initiation fee (intake, scheduling, admin).
After onboarding/strategy delivery: If you cancel after onboarding and strategic deliverables are provided, we will retain 35% of the total project fee.
After production begins: If you cancel after production work has started, we will retain 50% of the total project fee to cover completed work and allocated resources.
Any different terms in your proposal/SOW override the above.
Payments. We accept payment via Stripe and all cards supported by Stripe. Stripe-enabled digital payment methods such as Apple Pay and Google Pay may also be available at checkout. We do not store full card numbers; Stripe processes payments as our PCI-compliant payment processor. The Site uses HTTPS on all forms and checkout pages. PayPal support may be added in the future as an additional payment option.
8) Promotions
If we run promotions, discounts, or trials, the specific terms will be disclosed at the point of offer. By participating, you agree to those terms.
9) Acceptable Use
You agree not to:
violate any applicable laws;
infringe intellectual property or privacy rights;
upload malware or attempt to gain unauthorized access;
send spam or automated abusive traffic;
scrape or bulk-harvest data without written permission.
10) Disclaimers
The Site is provided “as is” and “as available.” We do not represent or warrant that it will be error-free, secure, or uninterrupted, or that information is complete or current.
11) Limitation of Liability
To the maximum extent permitted by law, Mavren will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or lost profits, revenues, data, or goodwill, arising from or related to your use of the Site. Our aggregate liability for any claim relating to the Site will not exceed US$100.
12) Indemnity
You agree to defend, indemnify, and hold harmless Mavren and our officers, directors, employees, and agents from any claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from your misuse of the Site or violation of these Terms.
13) Changes
We may update the Site and these Terms at any time. If you continue using the Site after changes take effect, you accept the updated Terms. The effective date above reflects the latest version.
14) Governing Law & Venue
These Terms are governed by the laws of the State of Wyoming, without regard to conflict of law principles. You agree to the exclusive jurisdiction and venue of the state or federal courts located in Sheridan County, Wyoming to resolve any dispute arising from these Terms or the Site.
15) Contact
Mavren LLC
