1) Information We Collect
Contact & business info you provide: name, email, phone, business name, role, links (website/LinkedIn), and any details you share in forms, calls, or emails.
Project & transaction data: services requested, proposals/SOWs, invoices, payment status. (We do not receive or store full card numbers; Stripe processes payments on our behalf.)
Communications: messages, meeting notes, feedback, testimonials (with permission).
Usage data & device info: IP address, device/browser type, pages visited, timestamps, referring/exit URLs.
Cookies & similar tech: see the Cookie Policy below for details.
2) How We Use Information (Purposes & Legal Bases)
Provide and improve Services; manage proposals, projects, and support (contract/legitimate interests).
Communicate about bookings, updates, and administrative matters (contract/legitimate interests).
Process payments via Stripe (contract/legitimate interests).
Secure and debug the Site; prevent fraud/abuse (legitimate interests/legal obligations).
Marketing (optional): send newsletters, case studies, or offers with your consent or as permitted by law. You can unsubscribe anytime.
Compliance: meet tax, accounting, and legal obligations (legal obligation).
3) Payment Processing (Stripe)
Payments are processed by Stripe. Stripe acts as our PCI-compliant payment processor. We do not store full payment card details. Please review Stripe’s Privacy Policy and Security pages for more information. (We link to these from our checkout.)
4) Sharing Your Information
We do not sell personal data. We may share limited data with:
Service providers/Processors: hosting, email/CRM, scheduling, analytics, project tools, payment processing (Stripe).
Professional advisors (legal/accounting) as necessary.
Law enforcement or regulators where required by law or to protect rights, safety, and security.
In mergers, acquisitions, or reorganizations, data may transfer to a successor subject to this Policy.
5) International Transfers
Vendors we use may process data in other countries. Where required, we rely on appropriate safeguards (e.g., standard contractual clauses) to protect your information.
6) Data Retention
We retain personal data for as long as needed to provide Services and meet legal/ tax requirements, then delete or anonymize it.
7) Your Privacy Choices & Rights
Depending on your location (e.g., GDPR in the EEA/UK; certain US state laws), you may have rights to:
Access, correct, or delete personal data;
Object to or restrict processing;
Data portability;
Withdraw consent (for marketing) at any time;
Lodge a complaint with your supervisory authority. To exercise rights, email hello@mavren.agency with “Privacy Request” in the subject and provide enough information for us to verify your identity.
8) Marketing Preferences
You can opt in to receive marketing emails. You can opt out anytime via the unsubscribe link or by contacting us. Transactional/administrative emails are not marketing and you may still receive them.
9) Security
We use reasonable technical and organizational measures, require HTTPS on forms and checkout, and work with PCI-compliant processors. However, no method of transmission or storage is 100% secure.
10) Children’s Data
Our Services are not directed to children under 16. We do not knowingly collect their data. If you believe a child has provided data, contact us to request removal.
11) Third-Party Links
We are not responsible for the privacy practices of third-party sites linked from the Site. Review their policies before sharing data.
12) Do Not Track
Some browsers offer “Do Not Track.” We do not respond to DNT signals. You can manage cookie preferences as described below.
13) Changes to This Policy
We may update this Policy periodically. The effective date above indicates the latest version. Material changes will be highlighted on this page.
14) Contact
Mavren LLC
30 N Gould St Ste R, Sheridan, WY 82801, USA
